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Introduction to Human and Institutional Capacity Development (HICD)
August 22, 2011 1:45 p.m.


Presenter:   Justin Selb, USAID Office of Education

This session focused on USAID’s Human and Institutional Capacity Development (HICD) policy and the ways in which the Agency integrates HICD into strategic planning and the design of development program activities. Justin Selb of USAID’s Office of Education described how the HICD policy was created in an effort to promote effective and sustainable foreign assistance and provide USAID operating units with guidance for integrating HICD into every stage of a program cycle.

The HICD model was designed to identify root causes of performance gaps and provide a means for addressing these gaps through a wide array of performance solutions. Selb discussed the difference between training and the HICD approach: while participant training focuses on explicit technical knowledge or skills to address specific problems or performance gaps, HICD involves a complete restructuring of approach. Training is only one aspect of the HICD process.

HICD involves an extensive seven-step process based on a performance improvement model. As part of the performance assessment process, HICD implementers examine existing systems to support host country partner organizations to adopt ongoing measurement methods that will allow comparison between actual and targeted outcomes related to organizational goals. A comprehensive measurement tool assesses performance at every level: the individual worker level, process level, and organization level. This measurement tool is designed to provide a strong, data-driven basis for management decision-making. Another key aspect of HICD is the integration of cross-cutting HICD activities with ongoing technical assistance projects.


Key take away points: The HICD team in EGAT/ED is available to provide technical assistance both virtually and onsite. Additionally, HICD certification is available via an online course for USAID personnel and external users. Additional resources include the HICD handbook, a USAID intranet site, scorecard tools and the HICD blog.


HICD 7 Step Process - Image courtesy of USAID’s HICD Handbook, 2011.


To view the presentation, please click the link below:

Steenhuis PPT (2 MB)




For questions related to the 2011 Education Workshop,
please contact Rachel Kozolup at rkozolup@jbsinternational.com