Home | 2009 Workshop


Capacity-Building: Models of Program Implementation
August 24, 2011 – 11:30 a.m.

Presenters:  Steve Kowal, USAID Office of Education
David Dzebisashvili, USAID/Georgia

During this session, Steve Kowal offered a thorough explanation of the Human and Institutional Capacity Development (HICD) strategic approach of program design and implementation, noting the importance of designing programs with the goal of increasing organizational capacity development and expanding the knowledge of the various available models. Given the breadth of the HICD approach, Kowal walked through the seven steps of the model, detailing the importance of each component to the overall process. While looking at each piece individually, Kowal also pointed out that every component may not be necessary for every program.
Kowal identified the first task as locating host country partner organizations, which requires the establishment of criteria for participation (i.e. assessing ability to facilitate capacity building effort). This is followed by obtaining the commitment of selected partners. During this time, the partners collectively identify resources to be contributed, a timeframe for execution, and the expected results. A stakeholder group would then establish proponents of program efforts, in addition to identifying potential obstacles to program completion and efficacy.

Kowal spoke about the importance of assessing the performance of partner organizations, which should be done by a performance assessment team. This involves defining desired performance in measurable terms, identifying problems encountered, and analyzing the findings with stakeholders. As a part of the assessment process, the performance assessment team would then identify solutions to challenges and issues highlighted in the assessment. These solutions are subsequently implemented by the partner organization. It is also critical that changes in the performance of the partner organization be monitored over time.

David Dzebisashvili from the USAID Mission in Georgia presented an HICD case study. As a result of Georgia’s history of ethnic and political conflict, the number of internally-displaced persons (IDPs) has grown to about 40,000 in recent years. The Georgian Ministry of Refugees and Accommodation (MRA) had been developing a plan to help reintegrate IDPs into society. In 2008 the MRA approached USAID for small-scale technical assistance to strengthen their efforts. Dzebisashvili explained how using the HICD approach helped yield more successful results: the MRA received recognition from the national government applauding the institution’s efforts; and perhaps more importantly, the people who benefitted from these endeavors gave positive feedback noting the improved efficiency of services within MRA departments.

Key take away points focused on the HICD model as a comprehensive framework that maximizes capacity-building efforts. The HICD model also allows for the flexibility necessary to adjust to a wide variety of programs. As shown by the Georgian case study, the HICD approach produces positive, measurable outcomes.

To view the presentation, please click the link below:

Kowal PPT (1 MB)

For questions related to the 2011 Education Workshop,
please contact Rachel Kozolup at rkozolup@jbsinternational.com